ALSO looks forward to working with you as a

Azure Support Specialist

Job Description

Position Overview:

We are seeking a proactive and customer-focused Azure Support Specialist to join our team. In this role, you will provide support for our Azure CSP channel, focusing on deployment, troubleshooting, and migration to Azure cloud solutions. This is an excellent opportunity for someone looking to grow their career in cloud technology beyond customer support.

Key Responsibilities:

Provide second-line support for Azure-related issues, including advanced troubleshooting and configuration.

Assist partners and resellers with Azure CSP channel support, addressing technical queries and deployment challenges.

Support migration projects from on-premises environments to Azure.

Implement and configure Azure services

Collaborate with Senior Consultants on solution design and implementation.

Maintain documentation of processes, troubleshooting steps, and best practices.

Deliver training and guidance to partners on Azure services and ALSO Cloud Marketplace.

Stay updated with Azure updates, security practices, and governance standards.

Ideal Candidate Profile:

Strong understanding of Microsoft Azure services and architecture.

Hands-on experience with Azure deployments and migrations.

Familiarity with PowerShell, CLI, and Infrastructure as Code tools (Terraform, ARM templates).

Knowledge of Entra ID, networking, and security principles.

Excellent problem-solving and communication skills.

Ability to work collaboratively in a fast-paced environment.

Certifications:

Mandatory:

AZ-104: Microsoft Azure Administrator

AZ-900: Microsoft Azure Fundamentals

Additional:

AZ-305: Azure Solutions Architect Expert

AZ-500: Azure Security Engineer Associate

Why Join Us:

Work on challenging projects with modern cloud technologies.

Opportunity to grow into a Senior Consultant role.

Collaborative and international team environment.

Competitive salary and benefits.

Information at a Glance

Remote

Level of Experience: Senior

Job Function: Information Technology

Required Travel: No travel

About ALSO

ALSO is one of the leading technology providers for the ICT industry currently active in 30 countries in Europe and in a total of 144 countries worldwide. In 2024, net sales of the Swiss-based company, which employs about 4 200 people, amounted to 11 billion euros. The ALSO ecosystem offers around 135 000 resellers hardware, software and IT services from more than 800 vendors in over 1 570 product categories. In the spirit of the circular economy, the company provides all services from provision to refurbishment from a single source.

ALSO has three business models: The Supply division comprises the transactional range of hardware and software. The Solutions division supports customers in the development of customized IT solutions and ready-to-use IoT applications. Subscription-based cloud offerings for soft- and hardware as well as platforms for cybersecurity, IoT, virtualization and AI are the focus of the Service area.

For more information visit: www.also.com

ALSO Values

It is one of our fundamental values to respect human rights and to ensure that they are respected. This includes, in particular, respecting the personal dignity and privacy of each individual. Ethical behaviour is also expected of all our employees in business dealings with our partners. We are committed to fair, unrestricted competition and do not allow our decisions to be influenced by gifts or invitations, let alone financial benefits. Improving the lives of all people through technology - that is ALSO's goal. This also includes protecting our environment and making careful use of the limited resources we have. For further reference, please refer to our Code of Conduct.

Learn more about ALSO – THE TECHNOLOGY PROVIDER at: https://also.com | LinkedIn | Twitter | YouTube

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